Terms and Conditions

1. Acceptance of Terms

By accessing or using LegalFriend's services, you agree to be bound by these Terms and Conditions. If you do not agree to all terms, you may not use our services.

2. Description of Service

LegalFriend provides legal document preparation services, including but not limited to:

• AI-powered form completion for immigration applications
• Attorney review of legal documents
• Document preparation assistance
• Filing services with government agencies
• Customer support throughout the process

Important: LegalFriend is not a law firm and does not provide legal advice. All attorney services are provided by independent licensed attorneys.

3. User Obligations

You agree to:

• Provide accurate and truthful information in all forms and communications
• Respond promptly to requests for additional information or documentation
• Pay all fees associated with our services in a timely manner
• Comply with all applicable laws and regulations
• Not misuse our platform or attempt to circumvent security measures
• Maintain the confidentiality of your account credentials

4. Payment Terms

Service Fees: You agree to pay all fees for services as displayed on our website. Prices may change with advance notice.

Government Fees: Government filing fees (such as USCIS fees) are separate from our service fees and are your responsibility.

Refunds: Refunds are provided according to our money-back guarantee policy. If your application is denied due to an error on our part, you will receive a full refund.

Payment Processing: Payments are processed securely through third-party payment processors. You authorize us to charge your payment method for all agreed fees.

5. Intellectual Property

All content on our platform, including software, text, graphics, logos, and trademarks, is owned by LegalFriend or our licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our content without express written permission.

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

You grant us permission to use your information as necessary to provide our services, including sharing with licensed attorneys and government agencies.

7. Disclaimers

No Legal Advice: LegalFriend does not provide legal advice. Our services are limited to document preparation assistance. For legal advice, consult with a licensed attorney.

No Guarantee of Approval: While we maintain a high success rate, we cannot guarantee that any application will be approved by government agencies. Approval decisions are made solely by the relevant government agency.

Service Availability: We strive to maintain continuous service availability but do not guarantee uninterrupted access to our platform.

8. Limitation of Liability

To the maximum extent permitted by law, LegalFriend's liability is limited to the fees you paid for our services. We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Delays in government processing
• Third-party actions or decisions
• Data loss or security breaches beyond our control

9. Indemnification

You agree to indemnify and hold LegalFriend harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or provision of false information.

10. Termination

Either party may terminate this agreement at any time. LegalFriend may suspend or terminate your access for violation of these terms. Upon termination, your right to use our services ceases immediately.

11. Dispute Resolution

Governing Law: These terms are governed by the laws of the United States and the state where LegalFriend is incorporated.

Arbitration: Disputes will be resolved through binding arbitration rather than court proceedings, except for small claims court matters.

Class Action Waiver: You waive the right to participate in class action lawsuits against LegalFriend.

12. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of material changes by email or through our website. Continued use of our services after changes constitutes acceptance of the updated terms.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: support@legalfriend.com

Mail: LegalFriend Legal Team, [Address], United States

We will respond to inquiries within 5 business days.